Terms & Conditions

Customer Care

RETAIL SUPPLY TERMS AND CONDITIONS

Prices are shown excluding VAT. We update our price list every day.

As soon as you place your order, we will send you a confirmation email.

We will prepare your order within 1 or 2 working days, and if any items are unavailable, our sales department will contact you. Since many of our items are handmade, we suggest you check the actual availability of the products before completing your purchase.

We are committed to representing our products with descriptions and photographs that are as accurate as possible. In the specific case of stone and glass, however, you should bear in mind that there may be variations in tone from one supply to another, and differences from the samples shown in the photos. For machinery, on the other hand, the characteristics are subject to change by the manufacturer, and we will update the specifications promptly.

For each purchase made, we will issue a delivery note accompanying the goods, together with a receipt. If requested, the invoice will be electronic and will be uploaded to the Revenue Agency portal.

Privacy & Safety

I’m a Privacy & Safety policy section. I’m a great place to inform your customers about how you use, store, and protect their personal information. Add details such as how you use third-party banking to verify payment, the way you collect data or when will you contact users after their purchase was completed successfully.

Your user’s privacy is of the highest importance to your business, so take the time to write an accurate and detailed policy. Use straightforward language to gain their trust and make sure they keep coming back to your site!

Wholesale Inquiries

I’m a wholesale inquiries section. I’m a great place to inform other retailers about how they can sell your stunning products. Use plain language and give as much information as possible in order to promote your business and take it to the next level!

I'm the second paragraph in your Wholesale Inquiries section. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.